Personal Technology

AT&T, Apple and VoIP: Getting To Ubiquitous Open Networks

I’ve not paid a lot of attention to the fury over Apple, AT&T and GoogleVoice, but this AT&T “about face” from FreePress made me sit up and take notice:

Legal Media

Cable Faces Rude Awakening (Maybe)

I think it’s a little early to be opening bottles of champagne, but the general tone sounds good. The [FCC] conclusion that the cable industry has grown too large will be used to justify a raft of new cable television rules and proposals. They include a cap that would prevent the nation’s largest cable company, […]


Drive-Through Remote Call Centers

The NY Times (via cNet) has an update on the novel concept being tested by some McDonalds restaurants: using a remote call center to take drive-through orders. The VoIP-based business surfaced in mid-2004 (BrandAutopsy), with followups in early (CommWeb, MSNBC) and mid-2005. An early headquarters contract with Oak Brook, IL SEI Information Technology (relationship to […]