LinkedIn Invitation

Dear LinkedIn: UI help desperately needed

Don’t ever get behind on your LinkedIn connection requests — erh, invitations — because the interface will rudely shove you away, screaming. (You’ll be screaming. Not your computer.) And it would take only a teeny tiny change to reduce a significant portion of the friction. The scenario You’ve received an invitation to connect from someone […]

UI: Text v Buttons

A really really long time ago, I remember hearing Jared Spool report usability research that said text links trumped images. I mean, a really long time ago. In the ’90s, I think. I don’t know if it’s the “button” or its placement on the screen, but I seem to regularly get a headache trying to […]

Facebook Foibles: Notifications UI

Not for the first time, I triggered an unexpected Facebook dialog box today. While reading “notifications,” I clicked the “x” to the right of a notice, thinking it would make that notice “disappear” and allow others to rise “up” to the top of the notification panel.

NBC Sports #Fail

I know, that’s a provocative headline. (And Olympics fans are probably laughing.) I’m am regularly driven insane by email marketing that is written by people who remain clueless, even though by Internet standards this industry is incredibly mature. An email featuring NBC Sports just happened to be my tipping point. NBC Sports fail is related to […]