Feds set up internal consulting group for web projects, but what about contracts?

Feds set up internal consulting group for web projects, but what about contracts?

In announcing the new U.S. Digital Service (USDS), Chief Information Officer Steve VanRoekel told the Washington Post: "Think of this as [a team of] management consultants that helps you understand your gaps." The Playbook is a next step for the digital president and a response to the HealthCare.gov disaster.[icopyright one button toolbar] There were gaping holes - not just gaps - related to both project management and testing in the HealthCare.gov launch. Yet as Computer World's Patrick Thibodeau wrote at the time, "A majority of large IT projects fail to meet deadlines, are over budget and don't make their users happy." According to data from The Standish Group, "Of 3,555 projects from 2003 to 2012 that had labor costs of at least $10 million, only 6.4% were successful." Last year, McKinsey & Company reported, "On average, large IT projects run 45 percent over budget and 7 percent over time, while…continue reading →
How the FCC could be like TSA: proposal to create an Internet fast lane

How the FCC could be like TSA: proposal to create an Internet fast lane

Using money to privilege convenience may be the American ethic. And it's a far cry from the egalitarianism exemplified in "all men are created equal." Look at the TSA and its "precheck" program, for example. With TSA precheck, you pay $85 and cough up your biometrics and an application for government review. If you don't have a prison record, you can probably get your own ID, a Known Traveler Number (KTN), and move to the front of the airport check-in line, an inconvenience that yields negligible risk reduction. In a hurry but not in a car pool? Just pay a "toll" in many states and you can drive in the HOV lane even though you're in a SOV. But what if you wanted to send a present via FedX to your best friend, and she had to also pay FedX so that it would deliver to her expeditiously? Would we…continue reading →