United Airlines does not have a “PR” problem

United Airlines has social media black eye for Sunday’s manhandling of a customer in Chicago. But this is not a “PR” problem, it’s not superficial behavior. The problem is deep in the soul of the organization.

Legal Marketing

Let’s get serious about Do Not Call

I just got a call from a not-known-to-me phone number. But it was from Florida, where I have a lot of relatives. So I answered. The call, from 561-279-3056, was a pre-recorded message. “Press 1” to get more info on how to make up to $10,000 a week. Robocall. SCAM.

Marketing Social Networks

Seattle museum crowdsources upcoming exhibition

In the spirit of the “citizen curator” celebrated at the Frye in recent exhibitions includingThe Seattle Project (2010), Beloved (2012), Mw [Moment Magnitude] (2012), and 36 Chambers (2013), we’re disrupting museum practice and turning the Frye over to you. There are 232 paintings in the Frye’s Founding Collection. Their crowdsourced curation is taking place now on Facebook, Instagram, Pintrest and Tumblr as well as at the Frye website. The voting to […]