How do digital technologies change communication practices? What are the current and emerging tools that a communicator needs to know? And what about HTML5, CSS and Javascript?

How are user experience design and communication design alike? Different? What are the best practices in each?

Since the mid-1990s, I’ve been exploring these questions (well, back then it was HTML 2 and no CSS) and guiding students through their own exploration. From user experience and usability to analysis of the economics of information (and many points in-between), I’ve practiced in the real world and shared those learnings in the classroom. In turn, my understanding has been informed by the rich experiences of my students.

My primary teaching responsibility from 2003-2013 was in the Master of Communication, Digital Media program (now Communication Leadership) at the University of Washington. However, I have also taught undergraduate classes and in various certificate programs. I sponsored interns and advised students (graduate and undergraduate) who are conducting research projects. And I run workshops, consult and do one-on-one tutoring.

My teaching materials are online; CC share-and-share alike/non-commercial.