Last month, I upgraded from the first generation Jawbone to the Jawbone Icon, Rogue series. I bought it because it could be paired with two devices (my iPhone and my MBP).
After two charging cycles, the bloody thing would not turn on when I needed it for an online video conference.
Who knows why this happens — certainly not me. But I did find a solution that worked for me in the Jawbone forums: a hardware reset.
If you have a Jawbone Icon and it won’t “turn on” — a reset may be your answer, too. Here’s what to do:
How to Reset Your Jawbone Icon
Illustrations follow the step-by-step instructions.
- Disconnect the Jawbone Icon from any power source.
- Turn it off (slide the power button so that no color shows).
- Insert the micro USB adapter — but do not have the adapter inserted into any power source.
- Press-and-hold the Icon’s “Talk button” (you need fingernails for this step) while you simultaneously plug the USB adapter into a power source (the AC adapter or a working USB slot on your computer).
- Release the Talk button.
- You should see the red light flash (LED) and then transition to a solid red glow.
- Remove the Jawbone Icon from the charger and turn the headset on. You should see a solid white LED.
Jawbone Icon User Guide
This pdf of the Jawbone Icon user guide is light on details.
Jawbone User Forum
If you are still having problems, I recommend checking out the Jawbone User Forum.